Integrated Virtual Services

Frequently Asked Questions

Our IVS virtual assistants are subject to the Data Privacy Act of 2012 in the Philippines. This legislation not only safeguards individuals affected in the United States but also imposes accountability on Filipino citizens for their conduct.
As part of our standard billing practice, we will send you an itemized invoice on a monthly basis for the services we provide. This invoice will include an hourly breakdown of the virtual assistant’s time spent working in your office, along with the corresponding charges. This ensures transparency and accountability in our billing process, and allows you to have a clear understanding of the services provided and the associated costs. Our team is always available to address any questions or concerns you may have regarding your billing statement. We value your business and strive to provide a reliable and transparent billing experience for all of our clients.
At our company, we believe in building long-lasting relationships with our clients. We understand the importance of consistency and reliability in business, which is why we ensure that you will always have the same virtual assistant working in your office. This dedicated professional will become intimately familiar with your business operations and workflow, allowing for a more efficient and personalized experience. In the rare event that your virtual assistant is unavailable, we have a contingency plan in place to ensure that you receive uninterrupted service. Our team of virtual assistants is highly trained and experienced, and we guarantee that you will receive the same level of expertise and professionalism as we value your trust in our company and are committed to providing you with exceptional service.
Our virtual assistants are ready and waiting to start working with you immediately. We offer a streamlined hiring process designed to match you with the best candidate for your business needs. Once you select your virtual assistant, they will be ready to begin working with you right away. We are committed to providing exceptional customer service and support throughout the hiring process.

Our virtual assistants are not only highly skilled and experienced, but they also bring a unique and diverse set of personalities to the table. Each of our assistants has their own strengths and areas of expertise, which they use to provide personalized service to our clients. They are empathetic and understanding, able to connect with clients on a personal level and tailor their work to meet their individual needs. Our assistants are also friendly and approachable, making it easy for clients to communicate with them and build a strong working relationship. They are driven and hardworking, always striving to exceed expectations and deliver exceptional results. Overall, our virtual assistants are not just skilled professionals, but also genuine and caring individuals who are committed to making a positive impact on the lives of our clients.

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